Help Center
Explore our Help Center and Community Guidelines below.
For Clients
Booking Basics
Choose a business, select a service, and use the booking form to request a time slot.
You will receive a confirmation message and status updates from the business or platform.
Yes. Booking pages are optimized for mobile and can be confirmed through WhatsApp or email when enabled.
Appointments and Reminders
The business can send reminders through email or WhatsApp when those settings are enabled.
You can contact the business directly or request a cancellation from your booking details page.
Yes, if the business allows changes, and depending on the service availability.
Payments and Confirmation
Some services support online payment, while others may be handled after confirmation.
You will see a confirmation state from the booking form and receive a status notification from the business.
For Business
Setup and Availability
Create or edit your business profile and add categories, services, hours, and booking rules.
Yes. You can manage service durations, business hours, and booking windows from the dashboard.
Set open intervals, service lengths, and calendar availability on the business settings page.
Notifications
Yes, if WhatsApp/CallMeBot is enabled and the business has configured a WhatsApp number.
Yes. Business owners can review submitted bookings, verify them, and update each booking status.
Bookings can be verified through email and/or WhatsApp depending on the configured business flow.
Payments and Billing
Yes. The booking system supports the payment modules available in the Business Booking plugin.
Use the payment settings and service setup to define your checkout and confirmation rules.
For Attendees
Event Basics
Open the event page, choose your ticket or RSVP option, and submit the form.
Yes. Confirmation is sent through the configured event notification flow, such as email or WhatsApp.
Yes. Depending on the event owner’s settings, you can cancel or request an adjustment.
Tickets and Reminders
Reminder messages can be sent through the event notification stack when enabled.
Use the event confirmation details or contact the host for check-in instructions.
Visit the event page or message the organizer using the configured contact route.
For Event Owners
Setup and Scheduling
Create the event content, add the agenda, booking or RSVP, and make it visible from the public site.
Yes. Event owners can define RSVP and confirmation paths through the Events settings.
Yes, if WhatsApp messaging is enabled and the event’s notification settings allow it.
Notifications and Updates
Yes. The Events plugin can send reminder updates when configured.
Yes. Update notifications can be triggered through the event messaging flow.
They confirm via the RSVP flow and receive a confirmation message under the configured channel.